About us
For over ten years, Travellers Protection Services Limited (Registered Company No. 2587396) have been specialists in leisure insurance, arranging around two million policies annually. Consistent provision of quality insurance products at value-for-money prices has ensured that we are the market leader in domestic holiday insurance, with thousands of UK holiday establishments entrusting us with their customers' travel insurance requirements. We are authorised and regulated by the Financial Services Authority. Our firm reference number is 311788. We are required by the Financial Services Authority to give you some key facts about our insurance services - please click here to see them.
Our dedicated Contact Centre is staffed seven days a week by insurance experts and we place a heavy emphasis on training and investment in our single most precious asset - people! As a customer, this means that you benefit in turn through the high levels of customer service that we continually strive to provide.
Our opening hours are:
8am to 8pm Weekdays
9am to 5pm Saturdays
10am to 4pm Sundays
Our stated policy of ensuring that 'customers come first' is enshrined in our unique Claims Charter, which is dedicated to the professional and rapid settlement of your valid claims. Our Cash Back promise undertakes to settle all claims within seven working days of receiving all the relevant paperwork. If we fail, we will pay you cash compensation upon application. |
